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Over the past few decades, Komatsu has developed to become a international giant due to their stability and competence within the various fields of logistics, excavating, construction and mining. Using progressive models and technological superiority, they continue to be at the forefront of these industries.
Since 1945, Komatsu Forklift Co. Ltd has grown tremendously. Using current design methods and superior production capabilities, Komatsu has distinguished themselves through the fabrication of reliable and robust forklifts that customers from around the planet have come to rely on. In 1976, Komatsu Forklift U.S.A., Inc was established to meet the mounting demand for its goods in the North American marketplace. To better expenditures and efficiencies, a contemporary facility was built in Covington, Georgia in 1990, to consolidate all U.S. Komatsu Forklift product support and manufacturing operations.
Komatsu Forklift U.S.A. continues to satisfy the requirements and demands of their clients worldwide while remaining a principal producer and supplier of progressive lift trucks and lift truck accessories. Central and Latin America, Mexico, the Caribbean and South America are home to some of Komatsu’s happy customers along with their North American clients.
Following years of delivering customer service and maintaining bonds, Komatsu Forklift recognizes that meeting the customers’ wishes is vital. All original product enhancement at Komatsu begins first with the customer. By welcoming input and criticism, they are able to determine customer wishes and expectations then develop innovative models and then build to exceed Komatsu Engineering Standards. Assuring consumers that quality is premeditated from the beginning and maintained throughout the production, service and sales processes, allows Komatsu to end up with a first-class product from start to finish.
The engineers at Komatsu are experts who specialize in designing heavy-duty technologies, forklifts and construction equipment. Their design expertise assures that each piece of equipment will last in even the toughest applications and environments. Adherence to meticulous engineering standards permits Komatsu Forklift to meet ISO 9001 standards. Computer aided design and stringent in-house quality standards all factor in to high-class forklift products. Komatsu Engineering Standards translate the current and innovative expertise used in advanced mining and construction equipment into world class equipment.
The contemporary facility in Covington, Georgia has all the necessary requirements for full scale production. This plant is able to take raw steel and manipulate it by preparing, welding, and fabricating it. Once assembled and painted the lift trucks are ready to leave the facility and enter the marketplace. Maintaining quality control through the length of the production process, assures consumers that the quality is built into Komatsu’s products from the very beginning.
Komatsu believes that since a product is only as worthy as the people who sell and support it, their sellers make all the difference. Komatsu Forklift is proud of their dedicated dealer networks who strive to exceed expectations. Specialized in all elements from product sales, service or operating instruction, or aftermarket support, their diverse association of experienced and capable experts are available. Komatsu Forklift Supplier locations across the country have a Komatsu OEM parts on-hand to provide the necessary service required to keep customers’ operations running effortlessly. Computerized, real-time access with next day distribution from their highly automated distribution hub is an alternative option. The on-line K-Link system assists sellers with on-line parts management, service and acquisition for all major lift truck models.
At Komatsu Forklift U.S.A., Inc. they understand that their world-class customers depend on Komatsu lift trucks in their every day operations. So Komatsu focuses their attention on their countrywide account consumers permitting them to gain from an original relationship that facilitates them adapt their relationship in order to increase consumer output and profits. Komatsu countrywide account consumers have access to on-line components and service support system and a comprehensive fleet management program, offering the ability for Komatsu to be their total solution for any lift truck concerns.
The dependable and well-organized team at Komatsu Forklift U.S.A., Inc., are focused on providing their customers an exceptional experience no matter whether it is through sales, education, maintenance, or aftermarket support. They want to guarantee the level of customer service offered will help their customers satisfy or exceed their goals and develop a profitable business/client relationship in the process. Komatsu strives to identify with each of their customers’ unique means of doing business and enjoys working together to develop an arrangement to best insure their ongoing success.
